Tokio Marine & Nichido Communications

Established in April 1994, Tokio Marine & Nichido Communications Co., Ltd. is a key subsidiary of Tokio Marine & Nichido Fire Insurance. The company's core mission is to function as the primary communication hub for the Tokio Marine Group, handling customer inquiries and support through its extensive call center operations. It specializes in BPO (Business Process Outsourcing), contact center services, and temporary staffing, aiming to deliver high-quality, customer-centric communication that enhances the brand value and customer satisfaction of the entire insurance group.