commercial collection agencies of america

Founded in 1972, Commercial Collection Agencies of America (CCAA) is an association representing the commercial collection and credit industry. The organization's mission is to elevate the standards of the industry by providing educational, legislative, and promotional services to its members. It operates a rigorous certification program for agencies, requiring them to be bonded, maintain trust accounts for client funds, and adhere to a strict Code of Ethics. The CCAA serves as a resource for both its member agencies and the credit-granting business community.