css s.p.a. - covisian group

Covisian Group is an international leader in customer management and business process outsourcing solutions. The company combines human talent with advanced technologies, such as artificial intelligence and data analytics, to innovate how businesses interact with their customers. Formed through the merger and acquisition of several companies, including the Italian firm CSS S.p.A., Covisian has grown to offer a comprehensive suite of services including omnichannel customer care, digital sales, back-office management, and credit management. Their mission is to create a "smarter" customer experience that is both more efficient for businesses and more satisfying for end-users.