Institutional Mortgage Servicing (IMS)

Founded in 2021, Institutional Mortgage Servicing (IMS) is a premier residential mortgage subservicing company dedicated to transforming the industry through advanced technology and a client-centric approach. IMS partners with mortgage lenders, banks, and credit unions to handle the day-to-day management of their mortgage loans, including payment processing, escrow management, and customer service. Their mission is to provide a transparent, efficient, and high-touch servicing experience for both their institutional clients and the homeowners they serve.