Externa BPO & Contact Center

Founded in 2005 in Peru, Externa BPO & Contact Center positions itself as a strategic partner for its clients by delivering comprehensive business process outsourcing solutions. The company's mission is to generate value through customized services, focusing on operational excellence, advanced technology, and human talent development. Externa serves a diverse range of industries, including banking, finance, insurance, telecommunications, and retail, offering core services such as customer support, telemarketing, debt collection, and back-office support.