UPMC Health Plan responds to that question by providing Quality, Choice, Access, Service, and Value. As the second-largest health insurer in western Pa., they serve nearly half a million members and offer a full range of commercial group health insurance and government programs, including Medicare, Medicaid, CHIP, and SNP. Their local provider network totals over 100 hospitals and 11,500 physicians. They continuously analyze and improve their products and services based on their customers’ needs and the most up-to-date research, bringing to the marketplace innovative offerings. They offer health insurance plans for individuals and families and also for businesses large and small. Every plan comes with access to top-ranked care, award-winning customer service, and proven wellness programs. They maintain an “Excellent” rating from NCQA for their commercial HMO, POS, and PPO, Medicaid HMO, and Medicare HMO and PPO products. In addition to insurance products, they offer strategic solutions that integrate all aspects of an organization’s health and productivity, including health and wellness, disease management, absence management, workers’ compensation, and employee assistance programs.