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Poynt

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United States

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2013 (12 Years)

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2.67

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Company Information

Get to know Poynt

As smart terminals become mainstream, Poynt OS sets the standard as the open operating system that can power any smart payment terminalworldwide. Combined with our Apps ecosystem we are creating a new app economy for merchants and allowing developers to write once and distribute everywhere. Fuelling our growth are some of the Valley’s top VC firms and leading global payments and fintech companies including Elavon, Google Ventures, Matrix Partners, National Australia Bank, NYCA Partners, Oak HC/FT Partners, Stanford-StartX Fund, and Webb Investment Network.

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Summarization

Poynt Payment Review

In the competitive landscape of payment processing, Poynt emerges as a notable player, offering a comprehensive suite of solutions designed to streamline business operations and enhance customer experiences. This review delves into the features, benefits, and considerations of Poynt payment services, providing insights for merchants seeking a reliable and secure payment processing partner.

Overview

Poynt is a prominent open commerce platform, now part of GoDaddy, that caters to the diverse needs of merchants. Its core offering encompasses integrated payment processing solutions seamlessly combined with various peripherals and accessories, simplifying the management of transactions and enhancing the overall customer experience.

Year of Establishment and Founders' Background

The exact year of establishment for Poynt remains undisclosed in readily available sources. Similarly, detailed information regarding the founders' background is unavailable in the provided resources.

Key Milestones and Growth History

Poynt's journey has been marked by strategic growth, particularly through its integration with GoDaddy. This strategic move has expanded its reach, bolstering its service offerings and support capabilities. Poynt has also focused on developing advanced tools for effectively managing thousands of devices, enabling remote troubleshooting and ensuring operational efficiency.

Regulatory Compliance and Licenses

Regulatory Authorities

Specific details regarding the regulatory authorities overseeing Poynt are not readily available in the provided sources.

Details on Licenses and Certifications for Security and Compliance

Poynt is committed to adhering to PCI-DSS (Payment Card Industry Data Security Standard) standards, a crucial requirement for ensuring robust security measures in the realm of payment processing. These standards mandate strict security protocols to protect sensitive cardholder data and minimize the risk of fraud.

Services and Products

Payment Processing Solutions

Poynt provides a comprehensive set of payment processing services that accommodate various payment methods, including card payments, bank transfers, and mobile payments. This versatility enables businesses to cater to a wide range of customer preferences. Poynt also seamlessly integrates with leading e-commerce platforms and third-party services, ensuring a smooth and efficient flow of payments.

Supported Payment Methods and Currencies

The specific supported payment methods and currencies for Poynt's services are not detailed in the provided sources.

Merchant Services

Poynt offers dedicated merchant services designed to optimize business operations. These services include robust POS systems and user-friendly online payment gateways, providing merchants with the tools they need to manage transactions efficiently and effectively.

Key Benefits for Businesses Using These Services

Merchants who utilize Poynt's merchant services can expect a number of advantages:

  • Streamlined Transaction Management:Poynt's POS systems and online payment gateways streamline transaction processing, simplifying operations and saving time.
  • Enhanced Security:Poynt's commitment to PCI-DSS compliance and advanced security protocols ensures the safety of sensitive customer information, minimizing the risk of fraudulent activities.
  • Seamless Integration with Peripherals and Accessories:Poynt's systems seamlessly integrate with a range of peripherals and accessories, enabling businesses to customize their payment solutions to their specific needs.

Digital Wallet and Mobile App

Details regarding the specific features of Poynt's digital wallet and mobile app are not readily available in the provided sources.

Key Features

Security and Fraud Protection

Poynt places a high priority on security, employing advanced protocols to safeguard transactions and minimize the risk of fraud. These protocols include:

  • Encryption:Poynt uses industry-standard encryption techniques to protect sensitive data during transmission and storage.
  • Two-Factor Authentication (2FA):Poynt employs two-factor authentication to add an extra layer of security, requiring users to verify their identity through multiple means, making unauthorized access highly difficult.

Anti-Fraud Measures and Compliance with PCI-DSS Standards

Poynt actively implements anti-fraud measures, aligning with PCI-DSS standards to detect and prevent fraudulent activities. This commitment ensures that businesses can process payments with confidence, knowing that their transactions are protected.

Integration and Compatibility

Poynt is designed for seamless integration and compatibility with a wide range of e-commerce platforms and third-party services. This flexibility enables businesses to tailor their payment solutions to their existing infrastructure and workflows, minimizing disruption and maximizing efficiency.

Speed and Reliability

Poynt's infrastructure is built for speed and reliability, ensuring smooth transaction processing and minimizing downtime. This commitment to operational excellence is critical for businesses that rely on their payment systems to operate effectively.

Pricing Structure and Fees

Transaction Fees

The precise breakdown of transaction fees and processing charges associated with Poynt's services is not detailed in the available resources.

Other Charges

Detailed information about additional fees, such as setup costs, monthly subscriptions, or withdrawal fees, is not readily available in the provided sources. It is recommended to contact Poynt directly to obtain specific pricing information.

Customer Support

Contact Methods

Poynt provides various customer support channels to assist users with their inquiries and issues. These channels include phone, email, and potentially live chat. However, the precise availability and hours of operation for these support channels are not specified in the provided sources. It is recommended to visit Poynt's website or contact them directly for specific support information.

Availability of 24/7 Customer Support and Multilingual Assistance

The availability of 24/7 customer support and multilingual assistance for Poynt's services is not detailed in the provided resources. It is recommended to contact Poynt directly to inquire about their support availability.

Pros and Cons of Poynt Payment

Pros

Poynt payment solutions offer several key benefits for businesses:

  • Robust Security:Poynt's commitment to advanced security protocols and compliance with PCI-DSS standards ensures the protection of sensitive customer data, minimizing the risk of fraud.
  • Seamless Integration:Poynt integrates seamlessly with various e-commerce platforms and third-party services, allowing businesses to tailor their payment solutions to their existing infrastructure and workflows.
  • Advanced Support:Poynt provides comprehensive support options to assist merchants with their inquiries and technical issues, ensuring smooth operations and a positive user experience.

Cons

Detailed information about potential drawbacks or limitations of using Poynt payment services is not readily available in the provided sources. It is recommended to conduct thorough research and consider the specific needs of your business before choosing Poynt as your payment processing provider.

Conclusion

Poynt presents a comprehensive payment solution designed to enhance business operations and provide a seamless customer experience. Its focus on robust security measures, seamless integration with various platforms, and advanced merchant support makes it an attractive option for businesses seeking to streamline their payment processing and minimize operational challenges.

Recommendations

Businesses that require advanced payment processing solutions with robust security, seamless integration with various systems, and comprehensive support would find Poynt to be a valuable and reliable partner.

Frequently Asked Questions about Poynt Payment

Due to the lack of a detailed FAQ section in the provided sources, it is not possible to provide a comprehensive list of frequently asked questions and answers regarding Poynt payment services. However, it is recommended to visit Poynt's website, explore their online documentation, or contact their customer support team directly for specific answers to your questions.

Key Points

  • Poynt offers a comprehensive payment processing platform designed for merchants.
  • It emphasizes robust security measures, including encryption and two-factor authentication.
  • Poynt seamlessly integrates with various e-commerce platforms and third-party services.
  • It offers merchant services like POS systems and online payment gateways.
  • Poynt is now part of GoDaddy, expanding its reach and support capabilities.

Remember, it is essential to conduct thorough research and consider the specific needs of your business before choosing any payment processing provider. Contact Poynt directly to obtain detailed pricing information, explore their services, and determine if they are the right fit for your business.

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