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FTX

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The Bahamas

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2019 (6 Years)


Safe

3.49/5

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Security Information

5.00

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Verification on TrustFinance

0.00

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Traffic & Engagement

3.33

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Security Information

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CySEC...

Regulated

Regulated By: Cyprus

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Company Information

Get to know FTX

FTX is a centralized global cryptocurrency exchange that separates itself from its competitors by offering innovative products like derivatives, options, and leveraged tokens. FTX, based in the Bahamas, made its way onto the cryptocurrency scene in 2019 with the goal of becoming the world’s leading platform for trading tokens. Now, just a few years after its founding, it’s a top centralized crypto exchange valued at over $18 billion.

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Industry

  • Crypto Exchange
  • Financial Other Service
  • Technology Software Trading Platform

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Highlight Review

Review Analytic

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Uduak Emmanuel

Uduak Emmanuel

Direct review

Excellent

Overall Thought

The customer service has been absolutely amazing!!! They have helped me work through all my issues and continue to provide support walking me through the set up of my first ASIC. I defiantly appreciate everything they do to provide the best service imaginable. I doubt that any other vendor would provide this kind of support, great work team.

Aug 27, 2023
Hussaini Yakubu Adara

Hussaini Yakubu Adara

Direct review

Excellent

Overall Thought

FTX is a leading cryptocurrency exchange that offers a wide range of trading options and innovative features. With competitive fees, a user-friendly interface, and advanced trading tools, FTX provides a seamless experience for both beginners and experienced traders in the world of digital currencies.

Aug 26, 2023
A

mukhtarbadamasigsss

Direct review

Excellent

Overall Thought

FTX has become my preferred cryptocurrency exchange due to its impressive features. The platform's intuitive design and advanced trading tools cater to both beginners and experienced traders. I appreciate the wide range of trading pairs and unique derivatives they offer. Their commitment to innovation, exemplified by offerings like tokenized stocks, shows their forward-thinking approach. FTX's reliability, customer support, and dedication to pushing boundaries in the crypto space have made it my go-to exchange.

Aug 26, 2023
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Reviews

| Total 111

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AI Review analysis

Let’s TrustFinance AI Summarize all the reviews for you.

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5 Star

88%

4 Star

7%

3 Star

3%

2 Star

1%

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Direct review Dot icon27 Jul

Overall Thought

Poor

I’ve been logged out of my account ever since..till I merged it with them.Merge your account with them on ftx-exchange.com so that you can get access to your account and reactivate it.That would give you access to your funds.Just don't try to pull your money without reactivating the account.

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p
Direct review Dot icon6 Sep

Overall Thought

Excellent

A very good and exciting app to use, they have the best rate out there. Their customer service is also top notch and they attend to your complain 24/7 Their user interface is also easy to navigate

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a
Direct review Dot icon3 Sep

Overall Thought

Excellent

It's fine, nice, smart and fast app, for any form of trading you can do and it's safe the customer care is always available

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h
Direct review Dot icon31 Aug

Overall Thought

Excellent

This is one of the very interesting platform of all time was good easy to operate and use it performance was really great. You will love using this platform cause is one of the best to be find out.

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u
Direct review Dot icon31 Aug

Overall Thought

Excellent

FTX has become my preferred cryptocurrency exchange due to its impressive features. The worry-free experience is made possible by thetrusted and very much secure.

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Summarization

FTX Crypto Exchange Review: A Comprehensive Analysis

Overview and General Information

FTX, once a prominent cryptocurrency exchange, experienced a dramatic downfall in 2022. Understanding its history, offerings, and ultimate failure is crucial for anyone considering investing in cryptocurrency exchanges. This review delves into the intricacies of FTX, providing a balanced perspective on its strengths and weaknesses.

Background and History of the Company

Founded in May 2019 by Sam Bankman-Fried and Gary Wang, both MIT graduates, FTX initially operated from Hong Kong. By 2021, it had relocated its headquarters to the Bahamas. The exchange rapidly gained popularity due to its innovative approach to derivatives trading and a user-friendly interface.

Certifications and Licenses Held

FTX was subject to Know Your Customer (KYC) regulations, a standard practice for combating financial crime within the cryptocurrency industry. Importantly, FTX itself did not operate within the United States. Instead, it utilized a U.S. affiliate, FTX US, to cater to American customers. This structure highlights the complex regulatory landscape surrounding cryptocurrency exchanges and the challenges in navigating international compliance.

Products and Services Offered by FTX Crypto Exchange

Main Products

FTX distinguished itself through its extensive offerings, notably in the realm of derivatives. These included:

  • Derivatives Markets: Futures, options, and volatility products were core to FTX's business model, attracting sophisticated traders seeking leveraged trading opportunities.
  • Spot and OTC Trading: Traditional spot trading and over-the-counter (OTC) trading for larger transactions were also available.
  • Leveraged Tokens: FTX offered leveraged tokens, allowing users to amplify their potential returns (and losses) significantly. These tokens carried fees for creation, redemption, and daily management.
  • Non-Fungible Tokens (NFTs): The exchange also facilitated the buying and selling of NFTs, charging listing and trading fees.

Additional and Special Services

Beyond its primary offerings, FTX provided several supplementary services to enhance the trading experience:

  • Mobile Applications: User-friendly mobile apps complemented the desktop platform, enhancing accessibility for traders on the go.
  • Financial Advisory (Implied): While not explicitly advertised as financial advisory, the complexity of FTX's derivatives products implicitly suggested a degree of financial sophistication required from users, potentially implying a level of indirect advisory service.
  • Referral and VIP Programs: FTX incentivized its users and attracted professional traders through referral bonuses and VIP programs, including dedicated support for market makers.

Product Features and Conditions

Key Attributes and Requirements

FTX's trading platform boasted several key features:

  • Trading Pairs: A diverse selection of over 100 spot trading pairs catered to various cryptocurrency preferences.
  • Futures Contracts: Traders could choose between perpetual or quarterly futures contracts, providing flexibility in their trading strategies.
  • Indices: FTX offered indices for trading, enabling users to manage risk by diversifying across multiple cryptocurrencies.

Fees and Limits

Understanding the fee structure is essential for any trader. FTX's fees were:

  • Trading Fees: Competitive fees were implemented based on the maker-taker model, with fees varying based on trading activity.
  • Leveraged Token Fees: As previously noted, creation, redemption, and daily management fees applied to leveraged tokens.
  • Deposit and Withdrawal Fees: While many crypto deposits and withdrawals were fee-free, certain transactions, like large Bitcoin withdrawals, incurred fees.

Contact Channels and Customer Support

Contact Methods

FTX's customer support channels were not explicitly detailed on their website. While email support likely existed, precise contact details were not publicly readily available. Live chat support was also probable, but lacked clear confirmation on their platform.

Service Hours and Support Quality

The exact service hours were not specified. Anecdotal evidence suggested a generally positive reputation for customer support responsiveness, although this was not officially documented.

Pros and Cons of FTX Crypto Exchange

Pros

  • Advanced Trading Options: FTX's diverse range of trading instruments, especially its derivatives market, appealed to experienced traders.
  • High Liquidity: The exchange generally boasted high liquidity, facilitating quick order execution.
  • User-Friendly Interface: Both desktop and mobile platforms were designed with user-friendliness in mind.
  • Partnerships: FTX's partnerships with sports and esports organizations broadened its reach and brand recognition.

Cons

  • Regulatory Issues: The collapse of FTX exposed significant regulatory weaknesses and a lack of transparency.
  • Security Concerns: While FTX implemented certain security measures, questions regarding their effectiveness arose following the collapse.
  • Limited Geographic Availability: The exchange's unavailability in the United States restricted its market access.

Summary of FTX Crypto Exchange Review

Who is it Best Suited For and Why

Before its collapse, FTX was best suited for experienced traders and institutional investors due to its sophisticated offerings and high liquidity. The advanced derivatives and leveraged tokens were attractive to those comfortable with higher risk and complex financial instruments.

Final Thoughts on Value and Choosing the Company

FTX, before its failure, offered a robust trading platform, but its demise serves as a cautionary tale. The inherent risks associated with centralized cryptocurrency exchanges cannot be overstated. Thorough due diligence and a comprehensive understanding of the risks are vital when selecting a platform.

Frequently Asked Questions about FTX Crypto Exchange

Q: What happened to FTX?

A: FTX experienced a significant liquidity crisis in 2022, leading to its collapse and substantial financial losses for users and investors. This was largely attributed to risky practices, insufficient regulatory oversight, and a lack of transparency in its financial management.

References

[1] https://pontem.network/posts/an-overview-of-ftx-ftt

[3] https://www.bitdegree.org/top-crypto-exchanges/ftx

[5] https://www.investopedia.com/ftx-exchange-5200842

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