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AllCare Health

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Founded in :

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1994 (31 Years)

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2.67

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Company Information

Get to know AllCare Health

A history of being here for you. For 25 years, AllCare Health has provided quality healthcare in southern Oregon. We're 100% locally owned and operated, so we don't just work here, we live here, and are deeply invested in the well-being and economies of our communities. It's what makes us who we are. Our team and integrated network of healthcare providers are fully committed to improving physician-led, member-focused healthcare for our more than 50,000 current members and potential new members — today, tomorrow, and beyond. AllCare Health is a physician-led organization that’s making healthcare simpler and better for the people of Southern Oregon. Headquartered in Grants Pass, Oregon, we offer a wide range of quality health plans and services designed to meet the needs of our state’s diverse communities, while controlling costs for both patients and taxpayers. With the foundational ideas of Care, Coverage, and Compassion, we’re changing healthcare to work for you. Originally founded in 1994 as Mid Rogue Independent Practice Association, Inc., we’ve recently combined our health plans and services under the new name AllCare Health, Inc. But while our name and look have changed, our quality care and coverage remain the same. These include AllCare Advantage, AllCare CCO, AllCare Independent Physician Association and AllCare eHealth Services.

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Summarization

AllCare Health Insurance Review

Brief Introduction and Overview of the Company

AllCare Health is a physician-led organization dedicated to providing comprehensive healthcare coverage in Southern Oregon. Serving Jackson County, Josephine County, Curry County, and southern Douglas County, AllCare Health is recognized for its commitment to delivering affordable and accessible healthcare options.

Key Highlights of the Company’s Market Position and Reputation

AllCare Health has established a strong reputation for its affordability and efficient provider services. Notably, it offers the Oregon Health Plan, a crucial aspect of its commitment to making healthcare accessible to a wider population.

Overview

Year of Establishment and Background Story

AllCare Health was founded with the vision of simplifying and making healthcare more affordable in Southern Oregon. While the exact year of establishment isn't explicitly stated on their website, it is evident that the organization has been operational for a significant period, consistently working towards its mission.

Key Milestones in the Company’s History and Growth

  • Expansion of Services: AllCare Health has demonstrated a commitment to growth by expanding its service offerings. This includes introducing various healthcare plans and additional support services for its members, reflecting a dedication to meeting diverse healthcare needs.
  • Partnerships: The organization has likely formed strategic partnerships with local healthcare providers, further enhancing its service capabilities and coverage options. These partnerships contribute to a robust network of healthcare professionals within Southern Oregon.

Regulatory Compliance and Licenses

AllCare Health operates under a robust regulatory framework, ensuring compliance with all necessary standards. It is a Certified Community Organization (CCO) under the Oregon Health Plan, signifying that it meets the stringent regulatory requirements for providing Medicaid services in the region. This certification underscores AllCare Health's commitment to ethical and accountable healthcare delivery.

Insurance Products and Services

Main Insurance Products

Types of Insurance Offered
  • Health Insurance: AllCare Health's core offering is health insurance plans, designed to provide comprehensive coverage for various healthcare needs.
Coverage Options and Policy Details
  • Medicaid Plans: AllCare Health stands out for its provision of various Medicaid plans, including the Oregon Health Plan. This focus on Medicaid coverage aligns with its mission of making healthcare accessible to low-income and vulnerable populations. The Oregon Health Plan offers comprehensive coverage for eligible members, ensuring access to essential medical services.

Additional Services

Other Services Provided
  • Claims Assistance: AllCare Health streamlines the claims process for both providers and members. It offers tools and support for day-to-day tasks, such as claim status inquiries and prior-authorization requests. This dedicated support system simplifies administrative procedures, ensuring a smooth claims experience.
  • Referrals and Member Eligibility: AllCare Health facilitates efficient healthcare access by ensuring that each provider office has access to critical information, including member eligibility, referrals, and prior-authorization details. This streamlined information flow enables providers to effectively manage patient care and ensure appropriate referrals.

Premiums and Pricing

Pricing Structure

Overview of Premium Rates for Different Types of Insurance

AllCare Health's insurance plans are generally known for their affordability and competitive pricing. This is particularly evident for individuals enrolled in the Oregon Health Plan, where the organization aims to keep premiums accessible.

Comparative Analysis with Industry Averages

While specific comparative data isn't readily available, AllCare Health's commitment to affordability and cost-effective solutions positions it favorably in the Southern Oregon healthcare market.

Discounts and Special Offers

Available Discounts

While the provided website doesn't explicitly mention specific discounts, it is likely that AllCare Health offers common industry discounts, such as multi-policy discounts, to incentivize member loyalty.

Promotional Deals and Limited-Time Offers

No specific information is available regarding promotional deals or limited-time offers. It is recommended to directly contact AllCare Health for the most up-to-date details on any ongoing promotions.

Customer Service and Support

Contact Methods

Available Customer Service Channels
  • Phone: AllCare Health provides a toll-free customer care number: (888) 460-0185.
  • Email: An email address for customer service isn't explicitly provided on the website. However, you can likely find this information on their contact page or by contacting them via phone.
  • Live Chat: AllCare Health offers live chat support on its website, enabling immediate assistance for inquiries. This feature provides a convenient and responsive way to get help.
Availability of 24/7 Support and Multilingual Assistance

While phone support is available Monday through Friday from 8:00 am to 8:00 pm, there is no mention of 24/7 support. However, the live chat option on the website may offer some level of immediate assistance outside of regular business hours. Multilingual assistance is not mentioned on the website, so it is advisable to contact them for specific details on language support.

Pros and Cons of AllCare Health Insurance

Pros

Advantages of Choosing This Insurance Company
  • Comprehensive Coverage: AllCare Health offers comprehensive coverage options, particularly for those enrolled in the Oregon Health Plan, ensuring access to essential medical services.
  • Affordable Care: The organization is renowned for providing affordable care solutions, making healthcare more accessible to a wider range of individuals and families.
  • Efficient Provider Services: AllCare Health emphasizes efficient provider services. Each provider office has access to critical information, such as member eligibility, referrals, and prior authorizations, streamlining patient care and ensuring a smooth healthcare experience.

Cons

Potential Drawbacks or Areas for Improvement
  • Limited 24/7 Support: The lack of 24/7 support may be a drawback for individuals who require immediate assistance outside of regular business hours.
  • Limited Information on Promotional Deals: The absence of detailed information on promotional deals or limited-time offers might be a disadvantage for individuals seeking additional financial incentives or discounts.

Conclusion

AllCare Health is a reliable choice for individuals seeking affordable and comprehensive healthcare solutions in Southern Oregon. Its commitment to accessibility, particularly through its Oregon Health Plan offerings, makes it a valuable option for those seeking cost-effective healthcare coverage. While the absence of 24/7 support and detailed information on promotional deals may be considered drawbacks, AllCare Health's strengths lie in its affordable pricing, efficient provider services, and comprehensive coverage options.

Recommendations on Who Would Benefit Most from the Company’s Insurance Offerings

AllCare Health is particularly well-suited for individuals and families in Southern Oregon seeking affordable healthcare coverage. It is a strong recommendation for those eligible for the Oregon Health Plan, as it offers comprehensive coverage at competitive rates, making quality healthcare more accessible.

Frequently Asked Questions about AllCare Health Insurance

Answers to Common Questions about the Company’s Policies, Claims Process, and More

  1. What types of insurance does AllCare Health offer?

    AllCare Health primarily offers health insurance plans, including those under the Oregon Health Plan.

  2. How do I contact AllCare Health for customer service?

    You can contact AllCare Health by phone at (888) 460-0185, by using the live chat feature on their website, or by fax at (541) 471-3784.

  3. What services does AllCare Health provide to its providers?

    AllCare Health provides essential support for providers, including tools and assistance for day-to-day processes, such as claim status, prior-authorizations, referrals, and member eligibility.

References

  • [1] https://www.allcarehealth.com/medicaid/plan-benefits
  • [2] https://providers.allcarehealth.com/Account/Login?ReturnUrl=%2F
  • [3] https://www.allcarehealth.com
  • [4] https://www.allcarehealth.com/contact-us
  • [5] https://www.allcarehealth.com/about-us

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