4D Contact

Founded in 2004 and part of Groupe 4D, 4D Contact is a French provider of outsourced customer experience solutions. The company operates as a strategic partner for businesses, managing their customer relations across various channels including phone, email, chat, and social media. Their services cover the entire customer lifecycle, from acquisition and sales to customer service, technical support, and loyalty programs. 4D Contact emphasizes a human-centric, tailor-made approach, leveraging its expertise and technology to enhance customer satisfaction and operational efficiency for its clients.