Overall Thought
Great
Great mobile app interface, easy to navigate. But I am having issues with the rewards and referral area. I get messages about my accumulated points but am unable to access them. If I click on Join Now, the message I get is 'User is already opted in'
What do you like about Access Bank ?
I can do almost everything on my mobile app with going to the bank
What do you dislike about Access Bank ?
Calling customer care and waiting for so long
Overall Experience
Ease of Use
Great
Customer support
Average
Security and Privacy
Excellent
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