Overall Thought
Great
Bolt offers a convenient and efficient ride-hailing service, providing competition to established players in the market. The app's user-friendly interface and transparent pricing enhance the customer experience. Bolt's focus on driver earnings, through a lower commission rate, is commendable. However, availability can be inconsistent in some regions, and occasional service quality issues have been noted. Nonetheless, Bolt's emergence as a viable alternative, coupled with its emphasis on fair treatment of drivers, presents a compelling option for those seeking affordable and reliable transportation services.
Overall Experience
Ease of Use
Great
Customer support
Great
Security and Privacy
Great
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